SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of rabbitorparrotat (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of rabbitorparrotat.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress it quickly, it's my second, both are excellent, to the body, stretch well, they cover all
Super Quality, fits perfectly, recommend
It is such a wonderful dress.thank you store.thanks for your communication.I really suggest this.don't hesitate to buy.
Perfect dress! Take required more different colors. It's fast, monitored to my post office.
Dress Height 170 cm about knee. Sleeves for me too. Fabric stretch well, but a little stretch, because not to wear tight form as it is expected and just go figure. So if you want option, where dress tight you, thereby highlighting all convex-bit is not an option. But in general, color and quality at this price level.
Dress is excellent! Fits well!
Nice dress, neat, no odors. Village fit well, comfortable. My settings 88-72-96, an increase of 170. Only fabric stick to the tights, but hopefully antistatic rescue. Thank You, happy buying.
Dress went 18 days before pitera. A Little long and weird. Tracking it was in town Обь, Novosibirske and Moscow. Before you get in SF. But well worth the wait. Dress size perfect (I 170, weight 66) color rich, knee length. No smell, no stains. Neat seams. Very happy. Order more.
Great dress! Took the sale and afraid that is not very good. The dress is great! My steam: 88-68-98см height-159 cm. Perfect fit, dense machine knitting, class. Highly recommend!
The waist a little bolshevat, but with a strap perfect
Full synthetic, do not know as to be stockings may be at Step climbing up
Super! Very much!
Very pretty dress, the growth of 173 and 44-46 size, fits perfectly. Fabric thickness medium, translucent underwear. It 'S for 23 days to Kirova.
Dress like a thin-the picture seems to be thick and warm. Length Height 170 below the knee 42 size chest and hip 90 butt waist loose. Delivery fast.
Dress On My 46 Russ. PP beautiful village. The quality is excellent. Odor-free. Thanks to the store.
I am very satisfied with the dress, it is similar to the picture shown! It takes good body curve well forms. She is very slightly large because of the size fits all but this is not annoying at all
It is a gift, so is nothing to say
I am a girl with short, but you want to buy the plan победило. very cool basic thing and a feast, and in the world as they say. was an unpleasant smell of paint. but Etruscan solved)
Nice.
Thank you very honest store