SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of rabbitorparrotat (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of rabbitorparrotat.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very warm, for Pitera at the time. Do not shine, not complete, a little uncomfortable because of the Double Seam front, but for the price perfect
Received quickly, appearance is completely satisfied! Wonderful pants.
Leggings size fit, elastic waist and elastic. Thick fur, have to be warm. Check-write.
Excellent Quality and Temperature
Goods ослеживал, But it's surprisingly quickly, after washing will be fitting.
Доставка ровно месяц. Качество отменное! У меня полный 46 р, размерная сетка точная. Отлично подошли, верх шелковистый,изнанка пушистая, приятная к телу. Очень понравилось, спасибо продавцу за качественный товар.
Посылка шла месяц. Лосины не зимние,тонкие. Есть напяточник. На ощупь приятные.
всё хорошо, как на фото. внутри мех (заказывала у другого продавца - там был начёс просто, потоньше). как всегда 2 полоски с обеих сторон, но что уж поделать)
супер жена в ах
хорошые теплые лосины, приятные к телу, спасибо продавцу
Хорошие лосины. Мех на фото продавца гуще и выразительнее, в реале не так. Но в целом все хорошо. Взяла телесного цвета. Главный плюс для меня - очень удачный оттенок бежевого, просто полностью, как цвет кожи, такие себе телесные колготки 100 дэн с мехом внутри. На вес 51кг, рост 162 см и талию 70, бедра 91 - как сел размер С видно на фото. Талия высокая, резинка как раз. В области таза могли бы сесть удобнее, вероятно лучше был бы размер М. Но зато размер С на мне по ноге не морщится и реально выглядят по этому, как колготки. Но все таки да, достаточно сильно в натяжку, если бы не стоперы эти на стопу, подскочили бы до колена. Конечно они не на морозы лютые. Запах был, но быстро выветрился. Полоска на животе от какого то мазута, но не акцентирую на этом. Очень долго шли. Заказала 12.11. получила 18.01. С продавцом не общалась. Упакованы в пакет. В целом хорошо. Можно брать, но тщательно обдумать размер.
xxl заказала, мало( в реале на 48-50
Posilku otrimav all vіdpovіdno to inventory delivery two tizhnі zamovlennya rozmіrom vgadav розраховували by тиблиці store squad zadovolena. Chi Bude кошлатитись not mozhu skazati Bude seen Dali store I recommend seller.
la qualité est top doux vraiment joli super je suis contente merci
Товар шол 2 мес. Трек отслеживался. Лосины не очень тёплые до минус 5-10 градусов, присутствует запах химии. В России в бюджетных магазинах за эти деньги есть интересней варианты.
Ordered Set leggings + socks. Satisfied all goods in the description. Delivery to your door. Delivered quickly. Everyone is happy. Recommend store and goods. Will be ordering more.
Leggings-like leggings! Sit comfortably, quite thick and warm! Under sinteponovye pants in winter cold-fine. The height is 172 cm and Weight 52 kg Fit OK, but the length is marginal though. Buy happy! Delivery fast.
Absolutely satisfied with the purchase, leggings are thin but very warm and comfortable to wear. Recommend!
Хорошенькие приятные леггинсы.. Не воняют, целые пришли. Длина после распаковки 90 см. Мой рост 185 см. , куплен XL размер штанишек. Тянутся прекрасно ..... Если есть воприсики то там... ru.xhamster. com/users/michael_84
The legging buy is not the first time, really like the quality and very comfortable. Take your normal size S, everything is fine. My height 164, but think the suit and higher. With fleece inside, the winter is great, all last winter in such waste) look great and with a sweater as leggings, also wear and dress like tights) Happy, there is a choice of colors! Will also in other colors! Especially since the super fast delivery!!!